Cancel the PatientNever miss a cancellation again.
Connect your phone system. Define the words that matter — cancel, reschedule, refund. We flag every call, SMS and voicemail that mentions them, confirm intent with AI, and put it on the right person's screen in seconds.
Calls
Aircall transcripts scanned the instant they land. RingCentral, Dialpad and Twilio next.
SMS
Inbound text messages get the same scan. No conversation falls through the cracks.
Voicemail
Transcribed voicemails flagged with the same intent rules as live calls.
How it works
Connect
Paste your Aircall keys and drop our webhook URL into your phone provider. Two minutes.
Define
Create trigger categories: cancellation words, reschedule phrases, complaint language. Per workspace.
Triage
Flags land in a reviewed / unreviewed inbox. Assign, resolve, and see who's driving the numbers.
Multi-tenant, secure by default
Every workspace is isolated. Row-level security on every table. Webhook signatures verified before a single byte hits the database.
- Per-tenant Aircall credentials
- AI intent confirmation to drop false positives
- Role-based team access
- Reviewed / unreviewed inbox with assignees